Create a Mac JumpCloud App Controls Policy

You can use the JumpCloud App Controls to hide the JumpCloud Menu Bar App from macOS devices in your organization. The JumpCloud Menu Bar App lets users log in to their device using their JumpCloud credentials and access the User Portal without having to re-enter a password. The user’s JumpCloud password also provides access to the device, software, WiFi, and everything else an IT infrastructure has to offer. The user can also use the JumpCloud Menu Bar App to change the JumpCloud password without Admin intervention.

The JumpCloud agent silently installs the JumpCloud Menu Bar App automatically. You don't have to remember to manually install the JumpCloud Menu Bar App. If you don't want to provide the user with access to the JumpCloud Menu Bar App, you must manually hide it. Although you can hide the JumpCloud Menu Bar App on a user’s device, we recommend that you leave it enabled. See Getting Started: the JumpCloud Menu Bar App.

In some cases, the JumpCloud Menu Bar App can’t be used on a device and should be hidden. One of these cases is when user accounts are managed by Active Directory through AD Integration. These user accounts can’t use the JumpCloud Menu Bar App to reset their passwords.

After you create this policy, you can apply it to devices and groups of devices and monitor the status of each device.

Considerations:

• To apply a policy to a device, the device must be running on a supported OS. Before you assign a policy, follow the instructions in Getting Started: Devices.
• To apply a policy to a group of devices, you must define device groups. Before you assign a policy, follow the instructions in Getting Started: Groups.

To create a JumpCloud App Controls policy for Mac:

1. Log in to the JumpCloud Admin Portal: https://console.jumpcloud.com/login.
2. Go to DEVICE MANAGEMENT > Policy Management.
3. In the All tab, click (+),
4. On the New Policy panel, select the Mac tab.
5. Select the JumpCloud App Controls policy from the list, then click configure.
6. Enter a new, unique name for the policy or keep the default.
7. Under Settings, select Hide JumpCloud Menu Bar App.

8. (Optional) Select the Device Groups tab, then select one or more device groups where you'll apply apply the policy.
9. (Optional) Select the Devices tab, then select one or more devices where you'll apply the policy.
10. Click save.
11. Click save again to confirm.
12. Restart all devices where you applied the JumpCloud App Controls policy.