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Configure Zoho for the AI Gateway

To allow your users to securely trigger Zoho workflows and use configured Zoho tools with their AI clients, you can configure a Zoho Model Context Protocol (MCP) server within the JumpCloud AI Gateway.

Prerequisites

  • Before configuring specific enterprise applications, we recommend reviewing the Get Started: AI Gateway guide to familiarize yourself with the gateway architecture and core AI concepts (such as MCP servers and AI clients).

  • An active Zoho account with access to the Zoho MCP console and the Zoho services you want to expose as tools.

Completing Application Setup

Unlike many hosted MCP endpoints that use a fixed public URL, Zoho generates a unique MCP URL for each server you create. Before you can connect Zoho to JumpCloud, you must register an OAuth application and create an MCP server in Zoho. See Zoho’s Get Started With Zoho MCP, Configuring Your Zoho MCP Server, and Register Your App to learn more.

Ensure the following prerequisites are met:

  • Register an OAuth application: In the Zoho API Console, create a new client.
    • Under Choose a Client Type, select Server-based Applications.

    • On the Client Details tab, enter a Client Name, Homepage URL, and any required JavaScript Domain values for your organization.

    • Under Authorized Redirect URIs, add the JumpCloud redirect URL for your region. Use + if you need to add more than one URI:

    • US: https://console.jumpcloud.com/userconsole/mcp/servers/callback

    • EU: https://console.eu.jumpcloud.com/userconsole/mcp/servers/callback

    • IN: https://console.in.jumpcloud.com/userconsole/mcp/servers/callback

    • Open the Client Secret tab and copy your Client ID and Client Secret. You need both to complete the JumpCloud setup.

  • Create an MCP server: Go to mcp.zoho.com, provide a server name, and create the server.
  • Configure tools: Add the Zoho (or third-party) tools your users need. When you add tools, authorize them with OAuth 2.1 using Zoho’s supported authorization methods.
  • Copy the MCP URL: Open the Connect tab and copy the generated MCP URL. Use this exact URL in JumpCloud.
  • Authentication Method: OAuth authentication. You will need your Zoho Client ID and Client Secret to complete the JumpCloud setup.

Configuring the Server in JumpCloud

See Adding MCP Servers in Configure AI Gateway Integrations and use the following values to configure this server:

  • App: Select Zoho (if you have an existing SSO application or bookmark), or + Add App to create it
  • Name: Enter a name, for example Zoho
  • Prefix: Enter a value to prepend to MCP tool names
    • Note: Prefixes must be unique. Maximum 8 characters, letters and numbers only
  • URL: Enter the unique MCP URL copied from your Zoho MCP Connect tab
  • MCP authentication method: OAuth
  • Advanced fields: Enter the Client ID and Client Secret from the Zoho API Console

Your users will now see Zoho listed as an available application when they authenticate their AI clients through the JumpCloud AI Gateway.

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