Devices

Subscribe to Devices RSS Feed

• Get Started: Devices
• Add a Device
• Admin Portal Devices List
• Bind Users to Devices
• Configure SSH Settings
• Enable Notifications Using a Configuration Profile
• Enable TOTP MFA for Devices
• Improved Device List Experience
• Limit User Access to Certain Versions of Windows
• Users: Log in to Device with Authenticator App

Asset Management

• Get Started: Asset Management
• Configure Asset Management
• FAQ: Asset Management

Agent Subscribe to Agent RSS Feed

• Understand the JumpCloud Agent
• JumpCloud Agent Compatibility, System Requirements, and Impacts
• JumpCloud Agent Networking and Port Requirements
• Prepare Now for End of Support
• Install or Uninstall the JumpCloud Agent
• Install the Mac Agent
• Install the Windows Agent
• JumpCloud Agent Windows Installation Guide
• Install the Linux Agent
• Install the JumpCloud Agent from Command Line
• Install the JumpCloud Agent with a Template or System Image
• Install the JumpCloud Agent with RMM Tools
• Install the JumpCloud Agent from the User Portal
• Enable Users to Install the JumpCloud Agent
• Deploy the JumpCloud Agent with a Third-Party MDM Solution
• Deploy the Mac Agent with Jamf Pro
• Add a Notifications Profile for JumpCloud in Jamf Pro
• Grant Full Disk Access Permissions to the JumpCloud Agent for macOS
• Stop, Start, or Restart the JumpCloud Agent
• Understand Changes to Connect Keys
• Verify JumpCloud Executables
• Use RDP with the JumpCloud Agent
• Set the Log Level to Debug
• View Agent Logs Using Commands
• Troubleshoot: JumpCloud Agent
• Troubleshoot: Windows Agent Installation
• Troubleshoot: Windows Connect Key
• Install the CrowdStrike Falcon Agent
• Install the SentinelOne Agent

Android Subscribe to Android RSS Feed

• Get Started: Android EMM
• Add and Manage Android Devices
• Configure Zero-Touch Enrollment for Android
• Enable Lost Mode on Mobile Devices
• Set Up Android EMM
• Software Management: Android
• Users: Enroll Your Personal Android Device

Apple Subscribe to Apple RSS Feed

MDM Setup and Enrollment

• Get Started: Apple MDM
• Add Company-Owned Apple Devices to MDM with Device Enrollment
• Add Personal Apple Devices to MDM with User Enrollment
• Apple MDM Enrollment and Binding Rules for macOS User Level Policies
• Change a Default Device Group for Apple Devices
• Choose an MDM Enrollment Method
• Configure Account-Driven Enrollment
• Configure Automated Device Enrollment
• Enable Lost Mode on Mobile Devices
• Get the Most Out of MDM
• Implement a Zero-Touch MacOS Onboarding Workflow Using JumpCloud and a Non-JumpCloud MDM Provider
• MDM Commands
• MDM in JumpCloud
• Migrate Devices from Kandji to JumpCloud
• Migrate macOS Devices from Other MDM Providers to JumpCloud
• Run the MAID Import Script
• Set up Apple MDM
• Un-enroll Mac Computers and Remove Apple MDM from an Organization
• Understand Supervised Devices and Policies
• Understand the Erase Device MDM Command
• Use JumpCloud on macOS 13 Ventura with Third-Party MDMs
• Users: Approve Your Mac MDM Profile
• Users: Enable Activation Lock
• Users: Enroll Your Personal iOS Device

Accounts, Passwords, and FileVault

• Best Practices for MacOS Accounts
• Convert a JumpCloud Managed User to a Local User on a macOS Device
• Install and Use the Service Account for macOS
• Re-Enable a Disabled Mac User Account
• Recover a Password Using the FileVault Recovery Key
• Reset JumpCloud Passwords for MacOS from the Admin Portal
• Understand Mac Keychain Access
• Understand macOS FileVault and User Login Windows
• Understand Supported FileVault Recovery and User Scenarios
• Use the JumpCloud Menu Bar App
• Users: Change Your macOS Password

Maintenance

• Add a Printer on Mac Devices
• Change Mac Desktop Wallpaper With a Custom Command
• Run macOS Commands As Current Logged In User
• Schedule an OS Update for a MacOS Device
• Users: Update Your macOS Device

Support and Troubleshooting

• Resolve iCloud Sync Issues
• Resolve Lockouts on Apple Silicon Macs
• Support for Apple Operating Systems 2025
• Support for Apple Operating Systems 2026
• Technical Bulletin: macOS Tahoe 26.6 Password Sync Issue
• Troubleshoot: macOS Service Account

Commands Subscribe to Commands RSS Feed

• Get Started: AI Commands Builder
• Get Started: Command Variables
• Get Started: Commands
• Add a Printer on Mac Devices
• Change Mac Desktop Wallpaper With a Custom Command
• Change Windows Desktop Wallpaper With a Custom Command
• Chrome Enterprise Policy Commands
• Create a Command
• Create a Command after Agent Install
• Create a Command from a Template
• Disable Guest Login on a Windows Device Using a Command
• Enable Lost Mode on Mobile Devices
• Execute 64-bit Windows Operations with Commands
• Find Names of Local Accounts on Devices
• Install Applications Remotely
• Install the SentinelOne Agent
• Manage Queued Commands
• Manage Snap Packages
• Manage Variables
• Map a Network Drive
• Query Local Accounts
• Run Logon Triggered Tasks on Windows Devices Using Commands
• Run macOS Commands As Current Logged In User
• Set Up Kiosk Mode On Windows
• Troubleshoot: Repeating Command Execution Failure
• Understand Command Results
• Use a Command Template to add a Printer on Windows Devices
• Use Command Triggers
• Use Windows and Linux Security Commands
• View Agent Logs Using Commands
• View Windows Graphics Card Info Using Commands
• Windows 10 Quick Assist Command

Device Groups Subscribe to Device Groups RSS Feed

• Get Started: Groups
• Add a User Group to a Device Group
• Assign a Device Group or Policy Group
• Change a Default Device Group for Apple Devices
• Configure Dynamic Device Groups
• Configure Dynamic User Groups
• Create a Device Group
• Create Custom Device Attributes

Device Trust Subscribe to Device Trust RSS Feed

• Get Started: Mobile Device Trust
• Add the JumpCloud Agent to an Allow List
• Manage Device Trust Certificates for Desktop
• Understand Device Trust Readiness
• Users: Configure Mobile Device Trust on Apple and Android Devices

Linux Subscribe to Linux RSS Feed

• Configure Data Encryption for Linux Devices
• Import Linux Users with a Shell Script
• Install the JumpCloud Agent from Command Line
• Install the Linux Agent
• JumpCloud Agent Compatibility, System Requirements, and Impacts
• Manage Removable Storage on Linux Devices
• Manage Snap Packages
• Troubleshoot Remote Assist: Disable Wayland or GPU Rendering for Linux
• Use Windows and Linux Security Commands

Patch Management Subscribe to Patch Management RSS Feed

• Get Started: Patch Management
• Get Started: Unified Patch Dashboard
• Windows Overview and Patch List
• Apple Compliance Dashboard
• Choose an OS Patch Management Policy
• Configure Default Patch Policy Groups
• Create a DDM-Based iOS Patch Policy
• Create a DDM-Based macOS Patch Policy
• Create a Device Level Mac Policy to Block Upgrades to MacOS Big Sur or Monterey
• Create a Mac Policy to Delay or Block Sequoia
• Create a Mac Policy to Delay or Block Sonoma
• Create a Mac Policy to Delay or Block Ventura
• Create a macOS Patch Policy
• Create a Universal Browser Patch Policy
• Create an iOS Software Update Enforcement Policy
• Device Patch Report
• Troubleshoot: Windows 11 Upgrades
• Understand OS Patch Management Policy Reports
• View Your OS Distribution

Policies Subscribe to Policies RSS Feed

• Get Started: Policies
• Assign a Policy to a Device
• Create a Policy
• Policy Group Template Gallery
• Register Third-Party Managed Devices for Device Trust and Conditional Access Policies
• Routing Policy Migration
• Troubleshoot: Conditional Access Policy Denials and Errors
• Troubleshoot: Policy Failing Due to Missing PS1 File
• Understand Failed Policies
• View OS System Update Events in DI
• View Policy Results

Apple Subscribe to Apple RSS Feed

• Create a Device Level Mac or iOS Activation Lock Policy
• Create a Device Level Mac SCEP Profiles Policy
• Create a Device Level macOS AirPrint Policy
• Create a Device Level macOS App Notification Settings Policy
• Create a Device Level macOS Custom Font Policy
• Create a Device Level macOS Encrypted DNS Policy
• Create a Device Level macOS Global HTTP Proxy Policy
• Create a Device Level macOS Install Certificate Policy
• Create a Device Level macOS MDM Custom Configuration Profile Policy
• Create a Device Level macOS Rapid Security Response Policy
• Create a Device Level macOS WiFi Configuration Policy
• Troubleshoot: macOS or iOS Activation Lock Policy

macOS

• Apple MDM Enrollment and Binding Rules for macOS User-Scoped Policies
• Configure a Device Level Mac SSO Extension Policy
• Configure Settings for Mac Policies
• Create a DDM-Based macOS Patch Policy
• Create a Device Level Mac MDM Enrollment Policy
• Create a Device Level Mac Policy to Block Upgrades to MacOS Big Sur or Monterey
• Create a Device Level Mac Policy to Restrict Apple Intelligence
• Create a Device Level Mac Restrictions Policy
• Create a Device Level Mac Software Update Preferences Policy
• Create a Device Level Mac USB External Storage Restriction Policy
• Create a Device Level macOS AirPlay Policy
• Create a Device Level macOS Allow Standard Users to Approve Screen Share Policy
• Create a Device Level macOS Analytics Policy
• Create a Device Level macOS App Store Restrictions Policy
• Create a Device Level macOS Application Privacy Preferences Policy
• Create a Device Level macOS Camera Control Policy
• Create a Device Level macOS Dictation Policy
• Create a Device Level macOS Energy Settings Policy
• Create a Device Level macOS FileVault 2 Policy
• Create a Device Level macOS Fingerprint Timeout Policy
• Create a Device Level macOS Gatekeeper Control Policy
• Create a Device Level macOS iCloud Access Policy
• Create a Device Level macOS JumpCloud App Controls Policy
• Create a Device Level macOS Local Firewall Controls Policy
• Create a Device Level macOS Lock Screen (Screen Saver) Policy
• Create a Device Level macOS Login Window Controls Policy
• Create a Device Level macOS Login Window Text Policy
• Create a Device Level macOS Managed Login Items Policy
• Create a Device Level macOS NTP Server Policy
• Create a Device Level macOS Password Modification Policy
• Create a Device Level macOS Power Controls Policy
• Create a Device Level macOS Self Service App Catalog Policy
• Create a Device Level macOS Software Update Preferences Policy
• Create a Device Level macOS Spotlight Internet Results Policy
• Create a Device Level macOS System Preferences Control Policy
• Create a Device Level Windows Google Chrome Force-Installed Extension List Policy
• Create a Mac Apple Music Service Policy
• Create a Mac Content Caching Service Policy
• Create a Mac Kernel Extensions Policy
• Create a Mac Policy to Delay or Block Sequoia
• Create a Mac Policy to Delay or Block Sonoma
• Create a Mac Policy to Delay or Block Tahoe
• Create a Mac Policy to Delay or Block Ventura
• Create a Mac Recovery Lock Policy
• Create a Mac System Unlock Control Policy
• Create a macOS Patch Policy
• Create a User Level macOS SCEP Profiles Policy
• Create a User Level macOS VPN Policy
• Create a User Level macOS WiFi Configuration Policy
• Create a User Level macOS WiFi Configuration Policy (Preview)
• Create an MDM Policy
• Manage Removable Storage Using a Policy

iOS and iPadOS

• Configure a Single App Mode Policy for iOS or iPadOS
• Configure an SSO Extension Policy for iOS
• Configure Settings for iOS and iPadOS Policies
• Create a Policy to Restrict Apple Intelligence on iOS & iPadOS
• Create a Restrict Sharing Policy between Managed and Unmanaged Apps for iOS
• Create an iOS Blocked Apps Policy
• Create an iOS Home Screen Shortcut Policy
• Create an iOS Passcode Restrictions Policy
• Create an iOS Software Update Enforcement Policy
• Create an iOS Supervised Restrictions Policy

Windows Subscribe to Windows RSS Feed

• Configure Settings for Windows Policies
• Create a Device Level BitLocker Policy for Windows Devices
• Create a Device Level Custom Windows MDM (OMA URI) Policy
• Create a Device Level Windows Application Restriction Policy
• Create a Device Level Windows Bluetooth Policy
• Create a Device Level Windows Chrome Browser Preferences Policy
• Create a Device Level Windows Config Refresh Policy
• Create a Device Level Windows Control Panel Display policy
• Create a Device Level Windows Delivery Optimization Policy
• Create a Device Level Windows Desktop and Lock Screen Settings Policy
• Create a Device Level Windows Firewall Policy
• Create a Device Level Windows Google Chrome Force-Installed Extension List Policy
• Create a Device Level Windows Hello for Business Policy
• Create a Device Level Windows Install Certificate Policy
• Create a Device Level Windows Lock Screen Policy
• Create a Device Level Windows MS Edge Extension Policy
• Create a Device Level Windows SCEP Profiles Policy
• Create a Device Level Windows Schedule Restart Policy
• Create a Device Level Windows Screen Saver Configuration Policy
• Create a Device Level Windows Self Service App Catalog Policy
• Create a Device Level Windows Self-Service Account Provisioning Policy
• Create a Device Level Windows Storage Sense Configuration Policy
• Create a Device Level Windows Taskbar Customization Policy
• Create a Device Level Windows Time Service Configuration Policy
• Create a Device Level Windows VPN Policy
• Create a Device Level Windows WiFi Configuration Policy
• Create a User Level Custom Windows MDM (OMA URI) Policy
• Create a User Level Windows Install Certificate Policy
• Create a User Level Windows SCEP Profile Policy
• Create a Windows Patch Policy
• Create Your Own Windows Policy Using Registry Keys
• Deploy Windows Updates to your Devices
• Hide Windows App Using a Policy
• Manage Device Level Windows Biometrics Using a Policy
• Manage Firefox Browser Preferences on Windows Using a Policy
• Manage Removable Storage on Windows Devices
• Manage Removable Storage Using a Policy
• Restrict Software on Windows Devices Using a Policy
• Troubleshoot: BitLocker Policy for Windows Devices
• Troubleshoot: Windows Policy Application and Registry.pol Files
• Understand Windows Policy Timing
• Windows MDM Policy Management with CSPs
• Windows Policy Conflicts

Android Subscribe to Android RSS Feed

• Configure Settings for Android Policies
• Create an Android Account Restrictions Policy
• Create an Android Application-based Restrictions Policy
• Create an Android Autofill Policy
• Create an Android Battery Mode Policy
• Create an Android Bluetooth Restrictions Policy
• Create an Android Cellular Restrictions Policy
• Create an Android Common Criteria Mode Policy
• Create an Android Compliance Enforcement Policy
• Create an Android Custom Payload Policy
• Create an Android Default App and Intent Handling Policy
• Create an Android Device Restrictions Policy
• Create an Android Display Settings Policy
• Create an Android Factory Reset Protection Policy
• Create an Android Hardware Security Policy
• Create an Android Kiosk Mode Policy
• Create an Android Location Services Policy
• Create an Android Lock Screen Policy
• Create an Android Passcode Policy
• Create an Android Proxy Settings Policy
• Create an Android Runtime Permissions Policy
• Create an Android System Updates Policy
• Create an Android VPN Policy
• Create an Android WiFi Configuration Policy
• Create an Android WiFi Restrictions Policy
• Create an Android Work & Personal Usage Policy
• Create an Android Work Account Policy

Linux Subscribe to Linux RSS Feed

• Configure Settings for Linux Policies
• Create a Check Disk Encryption Policy for Linux
• Create a Disable USB Storage Policy for Linux
• Create a Linux Forbidden Services Policy
• Create a Linux inetd Services Policy
• Create a Linux Lock Screen Policy
• Create a Linux Patch Policy
• Create an SSH Root Access Policy for Linux
• Manage Removable Storage Using a Policy

Remote Assist Subscribe to Remote Assist RSS Feed

• Get Started: Background Tools and Remote File Manager
• Get Started: Remote Assist
• Create a Device Level Mac System Extension Policy
• FAQ: Remote Assist
• Grant Required Permissions for the Remote Assist Agent on macOS Devices
• Remote Assist Agent Change Notification
• Troubleshoot Remote Assist: Disable Wayland or GPU Rendering for Linux
• Troubleshoot: Cookie Clearing with Remote Assist
• Troubleshoot: Remote Assist Device Communication Issue
• Troubleshoot: Remote Assist End-User Connectivity on Windows and macOS
• Troubleshoot: Remote Assist Installation
• Troubleshoot: Remote Assist Issues
• Troubleshoot: Remote Assist Session Connection Issue
• Understand the Remote Assist Agent

Software Management Subscribe to Software Management RSS Feed

• Get Started: Self Service App Catalog
• Get Started: Software Management
• Create a Device Level macOS Self Service App Catalog Policy
• Create a Device Level macOS Software Update Preferences Policy
• Create a Device Level Windows Self Service App Catalog Policy
• Install Apps Silently on macOS Using DMG Files
• Manage Self-Hosted macOS Apps
• Manage Software for Windows Devices with Chocolatey
• Manage Software for Windows with Microsoft Store
• Manage Software Restrictions Using Policies
• Manage Software with Apple’s VPP
• Manage Software with JumpCloud Private Repository
• Sign Software Packages for MDM Delivery
• Software Management: Android
• Use the JumpCloud App Catalog for macOS
• Use the JumpCloud App Catalog for Windows
• Users: Manage Apps Using the Self Service App Catalog

Windows Subscribe to Windows RSS Feed

• Get Started: JumpCloud Windows App
• Get Started: Windows MDM
• Capture Windows Logs Using Process Monitor
• Change Hostname for Windows Devices
• Change Windows Desktop Wallpaper With a Custom Command
• Change Windows Username
• Collect Logs for Windows MDM
• Configure Internet Explorer Mode for Edge
• Convert Windows System Active Directory Domain Accounts to Local User Accounts
• Disable Guest Login on a Windows Device Using a Command
• Enroll Windows MDM Using a Provisioning Package
• Execute 64-bit Windows Operations with Commands
• Export Active Directory Users for CSV Import
• FAQ: Windows MDM
• Install the JumpCloud Agent from Command Line
• Install the Windows Agent
• JumpCloud Agent Compatibility, System Requirements, and Impacts
• JumpCloud Agent Windows Installation Guide
• Manage Software for Windows with Microsoft Store
• Manage SSH Keys in PuTTY
• Manage Windows Passwords
• Prevent Chocolatey Rate Limiting in JumpCloud
• Re-enable Disabled Users in Windows
• Retrieve BitLocker Recovery Keys from Windows Devices Affected by Crowdstrike
• Run Logon Triggered Tasks on Windows Devices Using Commands
• Set Up Kiosk Mode On Windows
• Troubleshoot: Find the Cause of User Lockouts on Windows Devices
• Troubleshoot: User Account Not Available on the Windows Login Screen
• Troubleshoot: User Accounts on Windows
• Troubleshoot: User Lockouts on Windows Devices Overview
• Troubleshoot: Windows 11 Upgrades
• Troubleshoot: Windows Connect Key
• Understand JumpCloud Windows Login Changes
• Use a Command Template to add a Printer on Windows Devices
• Use a Virtual Machine to Test JumpCloud
• Use Logs to Troubleshoot User Lockouts on Windows Devices
• Use RDP with the JumpCloud Agent
• Use SSH Keys for Windows
• Use Windows and Linux Security Commands
• Use Windows Hello with JumpCloud
• Use Windows Pin and Picture Passwords with JumpCloud
• User Binding Fails on Windows due to Username Length
• Users: Change Your Password in the Windows Tray App
• View Windows Graphics Card Info Using Commands
• Windows 10 Quick Assist Command

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