User Portal Password Reset

In this simulation, you'll experience what it's like to reset a password for the JumpCloud User Portal. When a password is reset, it updates for all JumpCloud-bound resources.

How it Works

  1. Login to the JumpCloud User Portal.
  2. In the modal click "I don't see the app".
  3. Enter your existing password and new password then click “Update Password”.
  4. Click "Continue to Portal".
  5. Your password is now updated in the User Portal, but still needs to be synced to your system. After 1 minute, log out of your system and log back in to sync your new password.
  6. Once logged out of your system select your user account to log back in. Enter your old password and new password.
  7. Click the right arrow or the RETURN key to login.