User Portal Agent Install

In this simulation, you'll experience what it's like to install the JumpCloud agent on a local device from the JumpCloud user portal. This is an excellent option for remote employees. Read more in this article.

How it Works

This requires that the user account has administrator privileges.

  1. Log in to the user portal and navigate to the Security page.
  2. Find the “JumpCloud Agent” card. Pick the appropriate operating system type and click “Download Agent”.
  3. Click “Generate Key” to create your personal connect key. This key expires in an hour and will need to be regenerated after that.
  4. Open the agent installer wizard and follow the prompts.
  5. When prompted, enter your local administrator password.
  6. When prompted, paste the Connect Key.
  7. When prompted, enter your local administrator password.
  8. Once finished, confirm the installation by looking for the JumpCloud app in your devices menubar. Note: Not all users have access to the app.