Senior Product Manager, Growth
Denver, CO and Remote in the U.S.
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. JumpCloud has a global user base of more than 100,000 organizations, with over 3,000 customers including Cars.com, Grab, ClassPass, Uplight, Beyond Finance and Foursquare. JumpCloud is backed by BlackRock, General Atlantic, OpenView, and Foundry Group.
About the Opportunity
We’re looking for a Senior Product Manager for our Growth Engineering team. This role will focus on driving improved customer retention and product expansion by creating best-in-class user experiences in our self-service flows, specifically for purchasing and upgrading product packages.
We have a unique market window, so you’ll be expected to bring your creativity, experience, and sense of urgency to drive key product growth initiatives forward. You’ll partner with engineers, designers, and product managers to plan, drive, and execute. You’ll have rich collaboration opportunities with folks all over the business...Marketing, Data Analytics, Sales, Customer Success, Product Management, and Engineering. You’ll have direct access to our seasoned executive leadership team and support from our board and investors. No egos, just a passionate team working together to solve customer problems and build an amazing business.
Key Challenges You’ll Tackle:
Realizing the vision of JumpCloud’s platform and self-service experience through disciplined growth practices.
Using our funnel and analytics to increase activations, drive retention, and increase expansion.
Identifying and prioritizing growth opportunities through deep understanding of our users and leveraging qualitative and quantitative user research.
Partnering with product teams to drive joint strategic planning and execution.
You’ll Be a Great Fit if You Have:
5+ years of Product Management experience, with at least 2 years specializing in Growth.
Customer empathy and an obsession to deliver amazing in-product experiences.
Team mindset and a willingness to collaborate across business units.
An experimental mindset. Experience using a hypothesis-driven approach, designing and running growth experiments, making data-informed product decisions.
Hunger for data and analytical skills to match.
Excellent written and oral communication skills, at all levels of the organization and with customers.
Creative problem solving ability to identify obstacles and viable solutions.
Outcome-obsession. Ability to map key results to company-wide objectives and articulate the outcome.
Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience.
Bonus points for:
Degree in Computer Science or related industry experience
Experience with IT-related technologies such as directory services, LDAP, RADIUS, SAML, MultiFactor Authentication, MDM or similarly complex technologies
Where you’ll be working
All our roles are remote in the U.S. unless otherwise specified. Our Headquarters is in the Denver/Boulder, CO area. Once we reopen our offices you will have the opportunity to remain fully remote (in the U.S.), work from one of our office locations (CO only currently) or flex your time.
You’ll have a voice in the organization, with a seasoned executive team, a supportive board and a proven market that our customers are excited about. We have a world-class product management team who are executing on an opportunity that occurs once in a decade.
JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature through to its launch will be welcome.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud and serving our great customer base. If you include a few things you’d like to see in our product that’s a bonus!
If you thrive working in a fast, SaaS based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you!
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.