Strategic Program Manager

Strategic Program Manager at JumpCloud

Remote in the U.S.


About JumpCloud:

JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. JumpCloud has a global user base of more than 100,000 organizations, with over 3,000 customers including, Grab, ClassPass, Uplight, Beyond Finance and Foursquare. JumpCloud is backed by BlackRock, General Atlantic, OpenView, and Foundry Group.


About the Role:

As our first Strategic Program Manager, you'll lead and coordinate strategically important cross-department initiatives. You’ll be working directly with the Executive team and leaders across the business to effectively execute on our strategic objectives.


Our mission is clear. Our strategy is clear. Our goals are clear. We have amazing people. Our key challenge is to execute at a high level on large, strategic initiatives across multiple departments with many stakeholders while scaling our entire business. If you're up for this challenge, you'll help shape how we do program management the JumpCloud way.


What you will be doing:

  • Coordinating multiple projects, identifying and managing dependencies while at the same time managing scope, risk, and communications.

  • Facilitating cross-functional quarterly planning exercises. 

  • Helping refine and prioritize future objectives that support JumpCloud Mission, Vision, and Strategy and then break those down into measurable components.

  • Tracking and reporting on progress and escalating issues that threaten success.

  • Leading retrospective meetings to learn from our efforts.

  • Creating repeatable, scalable frameworks for best-in-class cross-functional execution. 


What we are looking for:

  • Exceptional organizational and communication skills.

  • Strong ability to lead and influence positive outcomes.

  • Someone who understands the difference between saying “no” and “later” and can effectively do both.

  • A track record of successfully coordinating multiple cross-departmental efforts that achieved meaningful business outcomes.

  • The ability to manage scope, risk, and uncertainty.

  • Strong negotiation skills.

  • Experience with techniques to align strategy and execution (e.g. Hoshin Kanri planning).

  • Sufficient knowledge of regulatory frameworks and controls that can help identify risks and issues and serve as liaison to other groups.

  • Someone who thrives in the pace and culture of a fast moving and rapidly growing SaaS business.


Where you’ll be working:

All our roles are remote in the U.S. unless otherwise specified.  Our Headquarters is in the Denver/Boulder, CO area. Once we reopen our offices you will have the opportunity to remain fully remote (in the U.S.), work from one of our office locations (CO only currently) or flex your time.


Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you!


JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. 


Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.  


We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate compensation range for this role is $150,000 to $170,000, including base salary and any related bonuses or commissions. JumpCloud provides comprehensive benefits including medical, dental and vision insurance, short and long term disability, life insurance and 401k benefits. We have an unlimited vacation policy and also provide commuter benefits for employees in the Denver/Boulder, CO area.