DevOps Manager

DevOps Manager

Denver/Louisville, CO or Remote in the U.S.


JumpCloud is looking for a leader for our DevOps\SRE infrastructure engineering team. At JumpCloud we’re solving complex problems using technologies like Hashicorp Vault, Terraform, Consul, MongoDB, various AWS offerings, Salt, Python and many others. We’re in the cloud and for the cloud, taking advantage of all the fun tools and capabilities offered to us by Amazon AWS.  We are focused on delivering cloud-based directory services via a SaaS model and as a result are solving some very difficult problems around identity, authentication, security, and cloud-based architecture cloud scaling. 


What you’ll be doing:  

This role is responsible for the infrastructure that supports our solutions.  You will be responsible for the high availability and scalability of our environment in an ever increasing automation manner.  Be a player, coach and mentor to a highly skilled infrastructure team.  Working closely with DevSecOps and Platform (tooling) teams to ensure a secure highly automated environment.  Ensure our product software engineering teams have all the tools needed to monitor their applications.  You should be a strong believer in DevOps\SRE culture, helping developers and operational teams work closely together. 



  • Build strong connections with each of your team members by modeling an open, honest conversation style on to best work together

  • Charter the common long term goal your team is trying to accomplish and why

  • Mentor and grow team members by helping IC’s identify career paths and creating development plans

  • Be able to challenge and hold the team to the best versions of themselves

  • Build, manage and support Development, Testing and Production environments

  • Partner with development teams by providing infrastructure assistance and guidance from the early phases of product development, including the development of software and processes to assist developers in infrastructure-related workflows

  • Deep technical knowledge in multiple infrastructure and reliability engineering domains. You have been a reliability engineering geek and now you are interested in having a broader impact, where your technical roots are still important


  • Mastery in at least one programming language, Python, Golang and scripting language bash

  • Deep experience in agile practices

  • Deep technical knowledge in achieving immutable infrastructure, blue-green deployments, short lived instances, serverless, complex auto-scaling

  • Experience with container orchestration systems, such as kubernetes or nomad

  • Experience with CI/CD pipelines

  • Experience with monitoring and observability, such as ELK, Datadog, Cloudwatch and Prometheus

  • 4+ years of experience leading, managing & developing high performance teams

  • Experience with configuration management tools, such as Salt and Ansible

  • Experience automating infrastructure using tools like Terraform and Lambda 

  • Experience with Hashicorp Terraform, Packer, Vault, Consul

  • Experience managing a diverse remote infrastructure team

  • Experience with both SQL and NoSQL databases such as PostgreSQL, DynamoDB, Redis, MongoDB, Elasticsearch, or equivalent

  • Familiarity with Site Reliability Engineering principles

  • Security focused, networking and application security are top priority

About JumpCloud

Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.


We built a disruptive new technology called Directory-as-a-Service® and it is reinventing a two decade old monopoly, giving thousands of organizations across the globe  freedom of choice with their IT solutions. We give companies the ability to remotely manage and control all of their organization’s identities, devices, & resources on a single, comprehensive, cloud-based platform. That means doing it better, faster, easier and more securely by staying on the bleeding edge of technology. 


Where you’ll be working 

We have two offices in Colorado, one in Louisville and one in downtown Denver. Once we reopen offices you will have the opportunity to work from one of our office locations, flex your time or remain fully remote (in the U.S.).


Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you!


JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. 


Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.  


We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate compensation range for this role is $138,000 to $178,000, including base salary and any related bonuses or commissions. JumpCloud provides comprehensive benefits including medical, dental and vision insurance, short and long term disability, life insurance and 401k benefits. We have an unlimited vacation policy and also provide commuter benefits for employees in the Denver/Boulder, CO area.