New System Lockout Notifications, SSO Connectors

Written by Greg Keller on January 12, 2016

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Heading into 2016, the JumpCloud product team has unveiled a set of new features driven by customer demand. A list of these follow below.

Windows 32-bit Support – Due to popular request, the JumpCloud System Agent can now be installed on 32-bit versions of Windows 7,8, 8.1, 10 and Server 2008. See the full list of supported OS’s.

Broader SSO Support – Want your employees to use their JumpCloud identities to sign into Slack, Box, Google, GitHub, Marketo, and many more? Read how to configure your favorite applications with JumpCloud’s SAML-based SSO support.

System Lockout Notifications – When users are locked out of their systems, both the user and administrator are notified of the event. This will be explained in detail below.

JumpCloud supports the ability for Administrators to set the number of attempts that can happen in quick succession before the account is locked locally on the system itself.

When an employee surpasses the allotted login attempts, the system will advise the user their account is locked. At this moment both the Administrator and the User themselves are advised.

User Notification – The user will receive an email bringing to their attention what user account and what system have been locked out. The email will provide a pathway to immediately restore the account to re-gain access.

lockout - user email

Admin Notification – Administrators will also be advised in two ways that a user account is locked. The administrator will be advised of the user account and system that has been locked out.

Via the Administrator UI:

lockout - UI

Via Email:

lockout - admin email

Finally, note that a system user account lockout will not disable other resources the JumpCloud account is tethered to…e.g., RADIUS/WiFi, Google Accounts, etc.

Greg Keller

JumpCloud CTO, Greg Keller is a career product visionary and executive management leader. With over two decades of product management, product marketing, and operations experience ranging from startups to global organizations, Greg excels in successful go-to-market execution.

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