January ’20 Newsletter: New Year, New Updates!

Written by JumpCloud on January 31, 2020

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Welcome to JumpCloud’s January Newsletter. This new year, we’re celebrating the 100k+ organizations that use our Directory-as-a-Service platform. The JumpCloud customer base spans the globe, and as a result so does our company! We’ve opened new offices in Louisville and Denver, CO; San Jose, Costa Rica; Hyderabad, India; and Medellin, Colombia. We couldn’t have done this without our customers.

Here’s what’s inside: 

  • In-Product Learning Resources
  • Windows MFA: Protect Your RDP-accessed Windows Instances
  • PowerShell Corner: Search For Systems Using Last Contact Date
  • Security Endpoint Behavior Settings
  • AD Integration: Manage Expired User States
  • JumpCloud Ranked Best Cloud Directory Service on G2!
  • Save Time and Money with the Cloud: NPSD Case Study

As always, find a more technical breakdown of our recent releases in our January release notes.

In-Product Learning Resources

Click on the book icon in the top right corner of the Admin Console to expand the Resources section, where you can find a selection of material to guide your JumpCloud experience. You’ll find our Getting Started guides, as well as our What’s New section, where you can keep track of our recent product updates. Additionally, you can find more resources such as our Build Your Own Directory video series in the Admin Console’s Support section.

Windows MFA: Protect Your RDP-accessed Windows Instances

Multi-factor authentication (MFA) is one of the top methods for securing systems — but did you know you can use it to cover logging into your remote systems as well? 

JumpCloud’s cross-platform MFA can protect your entire Mac, Windows, and Linux fleet, ensuring the right person is logging in. For your Windows users, along with our BitLocker full disk encryption support, you can safeguard RDP-accessed Windows instances from brute force bot attacks like Goldbrute or others attempting to access servers with compromised credentials.

Read our blog on the topic if you’d like to learn more.

PowerShell Corner: Search For Systems Using Last Contact Date

With the 1.15.2 release of the JumpCloud PowerShell Module, admins can search and filter systems based on their last contact date to the JumpCloud tenant using the filterDateProperty parameter of the command Get-JCSystem.

The new “lastContact” search operator finds systems that have been offline for extended periods of time or is used to generate reports of systems that have checked in within a specified date range.

Find turnkey commands for the filterDateProperty parameter at the link below.

  • Security Endpoint Behavior Settings – Admins can now control the password expiry and lockout behaviors of G Suite™, LDAP, RADIUS, and now Office 365™, directly from the JumpCloud Admin Console or API. This feature conveniently manages end user account behavior, allowing admins to maintain or deprovision endpoint access following password expiration or lockout.

    As a part of this update, G Suite emails will no longer bounce when the ‘Remove access’ option is selected, ensuring that received emails are preserved while user access is revoked. Learn More>
  • AD Integration: Manage Expired User States – Admins can now mirror expired users across both their AD and JumpCloud environments with AD Sync, instantly revoking bound resource access in both domains. This update follows our release for suspended user state management and builds upon our recent efforts to enable complete day-to-day AD management, entirely from the JumpCloud admin console. Learn More>

JumpCloud Ranked Best Cloud Directory Service on G2!

JumpCloud was ranked Best Cloud Directory Service of 2019 on the G2 Crowd Review site! Among the accolades, JumpCloud was voted the Fall and Winter Leader in the following groups of G2’s Cloud Directory Service category: 

  • Easiest to Use
  • Easiest Admin
  • Best Usability
  • Easiest to Do Business With
  • Best Relationship
  • Most Implementable 

We’d like to thank our wonderful customers for voting us to the top of the Cloud Directory Services charts. We’re excited to expand our award-winning Directory-as-a-Service platform to Make Work Happen® for your organization. 

Save Time and Money with the Cloud: NPSD Case Study

Jim Shreve, Director of IT at Nome Public School District (NPSD), needed a better solution than Apple® Open Directory to manage Macs, Chromebooks, and G Suite identities. Read our case study to learn how they turned to JumpCloud Directory-as-a-Service to solve their identity management needs, saving both time and money in the process.

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