AirWatch LDAP Integration

Written by Rajat Bhargava on March 1, 2016

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AirWatch is one of the leading mobile device management software solutions on the market. Organizations that use AirWatch are looking to lock down mobile devices as they may allow unwanted access to the corporate networks and data.

As part of leveraging AirWatch, IT admins need to give their users access to the software. IT admins can also manage their users in AirWatch manually or they can integrate the application to authenticate via LDAP. For organizations that don’t want to self-manage their LDAP infrastructure, JumpCloud offers a SaaS-based hosted LDAP solution.

User Management Simplified with Cloud-based LDAP

Credentials Authentication

LDAP-as-a-Service is a core part of the JumpCloud Directory-as-a-Service platform. Users can be  imported or entered into the cloud-based directory service. Those users can then be authenticated via a number of different protocols including LDAP, SAML, RADIUS, SSH, REST, and others. Users can also be connected to devices including Windows, Mac, and Linux systems.

With respect to LDAP, applications can authenticate users through the virtual LDAP service. JumpCloud has a global network of LDAP servers that applications connect to. Credentials are securely passed to our virtual LDAP servers. Users get validated based on whether or not they have entered the proper credentials and they have previously been granted access to the applications.

Manage Users

AirWatch and other applications are configured to properly access the LDAP directory service. JumpCloud’s LDAP-as-a-Service offers groups support to ease the burden of managing a number of users. Those groups can then be leveraged within applications such as AirWatch to further grant specific permissions to specific users.

For example, the sales group may have different access rights within AirWatch possibly including access to different mobile applications. By integrating Airwatch with LDAP-as-a-Service, IT admins manage users in one central location and then allow any number of applications to leverage the central directory service.

Multiple Benefits

The benefits of a cloud-based LDAP service are significant. LDAP has historically been painful to install, configure, manage, and maintain. It has also been extremely challenging to connect applications to LDAP because of the complexity of settings.

A hosted LDAP service takes much of this heavy lifting and shifts it to the SaaS provider. IT organizations no longer need to worry about installing and managing the infrastructure. They also shift issues of security, high availability, and updates over to JumpCloud. A SaaS-based LDAP allows IT to focus on their identity management policies rather than worrying about the infrastructure.

If you would like to learn more about how to integrate AirWatch with LDAP, drop us a note. Leveraging a Directory-as-a-Service for this function may save you a tremendous amount of time and money. If you would like to see JumpCloud’s LDAP-as-a-Service in action, feel free to sign-up for a free account. Your first 10 users are free forever.

Rajat Bhargava

Rajat Bhargava is co-founder and CEO of JumpCloud, the first Directory-as-a-Service (DaaS). JumpCloud securely connects and manages employees, their devices and IT applications. An MIT graduate with two decades of experience in industries including cloud, security, networking and IT, Rajat is an eight-time entrepreneur with five exits including two IPOs, three trade sales and three companies still private.

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