Identify and Regenerate Incomplete Reports

On September 3, 2024, an update to the JumpCloud reporting infrastructure caused incomplete data to be present in generated reports for a period of about 5 hours. The specific timeframe is from:
2024-09-03 13:37 UTC (1:37 pm UTC) to 
2024-09-03 18:16 UTC (6:16 pm UTC)

Reports generated during this timeframe should be identified and discarded, especially for any kind of analysis. Re-generate any report types that fall into this timeframe to ensure accurate, reliable, and compliant results. 

Identify and Regenerate Incomplete Reports

1. Log in to the JumpCloud Admin Portal. 
2. Go to INSIGHTS > Reports.
3. In the Stored Reports Queue, click all stored reports.
4. Click the Created At column filter to index your stored reports by date and time of generation. 
5. Find any decomission any reports generated during the timeframe:
   2024-09-03 13:37 UTC (1:37 pm UTC) to
   2024-09-03 18:16 UTC (6:16 pm UTC)
   

6. Re-generate reports to ensure accurate dataset results.